Berea Technical College

A learner will be able to

1. Communicate effectively with fellow IT staff & users
   Technical Support of information systems.
2. Demonstrate an understanding of different types of
   computer systems and the use of computer technology
   in business.
3. Demonstrate an understanding of problem solving techniques
   and how to apply them in a technical environment.
4.  Demonstrate an understanding of Computer Technology
   Principles.
5. Select and use materials and equipment safely for technological purposes.
6. Work effectively as a team member within a support team.
7. Carry out, under supervision, a small size task to demonstrate knowledge of techniques & skills needed in one or more of the following areas of majoring/specialisation:

• Hardware and Infrastructure Support for Personal Computers
• Hardware and Infrastructure Support for Office Products
• Data Communications and Network Support

SAQA ID: 78964

Duration: 1 Year with 163 Credits

Entrance Requirement: It is assumed that the learner is competent in skills gained at the further education and training band, with exposure to computing as an advantage, but not a requirement. A learning assumption of this qualification is foundational skills in English and Mathematics at NQF Level 3.

The qualification can be acquired in the traditional way of formal study as well as in the workplace, through learnerships. Acquiring the qualification through learnerships has the potential of addressing the problems of the past, where newly qualified people getting into the industry struggled to get employment, because they were required to have practical experience. The workplace experience can now be gained while
acquiring the qualification through the various learnership schemes that are planning to use this qualification.

All students who complete the programme and are deemed competent for this qualification will receive certification from ISETT SETA.